Welcome to Frequently Asked Questions (FAQ)

The latest FAQ'S published by various Government Departments, Directorates, Organisations, Institutions and local bodies of are listed here.

  1. 1. Which class of DSC would be required on eAuction portal ?


    Users may procure class 3 DSC with Signing Certificate to be mapped with their account on the portal.

  2. 2. How much time is required for the new DSC to be recognised by the eAuction portal ?


    The activation of newly issued DSC may take up to 24 hrs. Hence users who are obtaining new DSCs should register at least 24 hrs in advance to avoid last minute problems in mapping process.

  3. 3. If the enrolled DSC is expired, how to map new one with existing registered Login ID ?


    a) Scenario I - When old DSC has expired and user has got new DSC:If the enrolled DSC has expired, the system automatically inactivates the same and prompts for another DSC to be enrolled (afresh) at the next login.

    b) Scenario II -When old DSC is due for expiry and user has got new DSC :If the user wants to register with a new DSC, when the existing DSC is due for expiry, first login to the system with the Old DSC. Click on Digital Signature Properties option under My Accounts and click on InActive., then logout from the system. Now login again, system will prompt the user to enroll new DSC.

  4. 4. Can I use the same DSC in enrolling for more than one login ID in the same site ?


    No, at any point of time one DSC can be mapped with only one user account.

  5. 5. I already have purchased one DSC for use in other etendering/eAuction system. Can I use the same DSC for this portal ?


    Yes. As long as the DSC is valid and as per the requirements of the eAuction portal, the same can be enrolled in this site.

  6. 6. What if my DSC gets blocked ?


    DSC gets blocked after certain no of unsuccessful attempts of entering the wrong PIN. To unblock DSC, please contact the concerned DSC service provider.